Q: How long does an Employment Background check take?
A: On average, a background check takes 1-3 days. However, it may be more or less depending on a variety of factors. Call us for specific queries.
Q: Will I be notified of delays?
A: Yes! In the rare instance of a delay (weather, court closures, etc.) you will be notified via email and provided an updated ETA. Clear and open communication is crucial between all parties involved.
Q: How much does it cost?
A: It really depends on how often you're hiring. If you rarely hire, then click here get started with one of our commonly ordered search packages. If you hire frequently click here to schedule a demo & obtain pricing.
Q: What if there's a record?
A: If there is a record, you will need to follow your internal adjudication & adverse action processes. Don't have one? Check out the Best Practices section to the left to get started. As always, we recommend speaking with your attorney to ensure it meets your regulatory and jurisdiction's legal requirements.
Q: My last provider missed a record and cost me a client/project/etc. How can I be sure you won't?
A: Unfortunately many providers are so focused on bells, whistles, buzz words and savings that they don't take the time to learn what you really need. While our self-checkout option provides commonly ordered searches in nice packages, we'd much rather have a chat to understand the risks you are screening for and provide a proposal to address them. Once you compare your current program with our proposal the difference will be evident.
Q: What if I have additional questions?
A: Chat with us (bottom right corner), Call us at (866) 880-0702, Email us, Comment on our blog, Message us on LinkedIn/Facebook/Twitter/Instagram/etc, Send a carrier pigeon... you get the idea, right? Only caveat is we do not provide legal advice... call your attorney for that!
